Previous TOP Mastery E-Newsletter
Content is King: Four Tips to Wow Your Crowd with Compelling Content
Jun 8, 2009, 16:37
The first two minutes of your communication will determine whether or not anyone will listen to what you have to say. You need to say something to grab their attention; otherwise your audience will multi-task. But, where should you start? What should you focus on? What if you have a mixed audience with different needs?

Previous TOP Mastery E-Newsletter
Four Must-Know Tips for Effective Web Meetings
May 7, 2009, 16:24
If your company is switching to web-based communications, chances are you’ve had an opportunity to learn how to use the selected software and have probably conducted your first online meeting.


How did it go? If you’re like most business professionals I talk to, it probably didn’t go very well. Whether you’re using WebEx, Live Meeting or Adobe Connect, the tools are great. We are discovering that it’s not the software that determines the success or failure of these meetings; it’s the communicator.


Previous TOP Mastery E-Newsletter
Three Techniques to Keep Your Audience on Track
Apr 9, 2009, 10:25
Have you ever attended a presentation and felt as though the presenter was talking at you rather than to you? Great presenters involve the audience in their presentations by engaging them with questions, encouraging two-way communication, and making sure the information they’re delivering caters to the audience’s needs.

Previous TOP Mastery E-Newsletter
Three Tips: From Nervous to Natural
Mar 5, 2009, 07:58
One simple phrase can strike fear into the hearts and minds of professionals around the world: “Public Speaking.”

Imagine you just found out that you have to deliver a presentation to a group of managers. Whether you’re giving a weekly update or proposing an annual budget, you may immediately feel a pit in your stomach. Even the thought of standing up in front of a group may make your heart pound, your knees weak and your face turn red.

Previous TOP Mastery E-Newsletter
Forgot What to Say? Help is on the Way!
Feb 11, 2009, 09:37
Have you ever been in the middle of a presentation when all of a sudden your mind goes completely blank? You’re delivering your content and next thing you know, you’re at a total loss for what to say next. When this happens, you may start to ramble or you may begin using non words like “um” or “ah.” You might even turn around and start reading your slides to the audience.

To help ensure this never happens to you again, I’d like to introduce a new skill that will save the day.

Previous TOP Mastery E-Newsletter
Three Tips to Dynamic Virtual Sales Meetings
Jan 9, 2009, 07:55
Times are tough! Your company may have implemented travel moratoriums and instructed sales professionals to conduct more online meetings. Chances are you’ve been given access to web meeting software and possibly taken a tutorial, but that’s about it.

Previous TOP Mastery E-Newsletter
Ease Fears Through Positive Communication
Nov 12, 2008, 15:35
There is no doubt about it; we’re all dealing with a difficult economic situation. While you can’t do anything about the volatile stock market, sinking housing market, or the meltdown of financial institutions, you can control the way you communicate with your team during these times.

Previous TOP Mastery E-Newsletter
Four Ways to Enhance Your Credibility Right Now
Oct 9, 2008, 13:47
As a team leader, your goal is to have your team, colleagues and executives view you as a credible leader who makes good business decisions. Unfortunately, today’s technology inundates people with so much information that it can be difficult to get people’s attention. Between e-mails, voicemails, and text messages, information tends to run together, making it difficult for you to stand out from the crowd.